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Service- & shipping costs, delivery time

DHL

Versandkosten
Here you can find an easy overview of our shipping costs and the payment options by country.

As a result of our shipping cost-transparency we have been awarded with the FSC-Seal. For more information: www.versandkosten.info

Every order we will send by DHL DHL and their connected courier services in the particular EU-Country and DPD. The dispatch can be quite simply monitored until delivery with online tracking from DHL and DPD. You will get an eMail with you package number.

Country Delivery time
Porto
In addition to postage we charge
Moneyorder Creditcard
austria Austria 2-3 days 9,90 ¤ + 0,00 ¤ + 2.5 % charge
of the contract value
swizerland Switzerland 3-4 days 14,90 ¤
uk United Kingdom 3-4 days 14,90 ¤
Netherlands Netherlands 2-4 days 9,90 ¤
Italia Italy 3-5 days 14,90 ¤
France France 2-3 days 9,90 ¤
Belgium Belgium 2-4 days 14,90 ¤
Spain Spain 3-7 days 14,90 ¤
Portugal Portugal 3-7 days 14,90 ¤
Sweden Sweden 2-4 days 14,90 ¤
Ireland Ireland 4-6 days 14,90 ¤
Europe Rest of EU 6-10 days 14,90 ¤

deutschland Germany
Delivery time:
2-3 days
Postage In addition to postage we charge
Moneyorder Cash on delivery Creditcard SOFORT
Überweisung
Orders up to 79 ¤ 5,90 ¤ + 0,00 ¤ + 3,90 ¤ COD-charge
+ 2,00 ¤ DHL-fee
+ 2.5 % charge
of the contract value
+ 1.5 % charge
of the contract value
Orders from 79 ¤ 0,00 ¤ + 0,00 ¤ + 3,90 ¤ COD-charge
+ 2,00 ¤ DHL-fee
+ 2.5 % charge
of the contract value
+ 1.5 % charge
of the contract value


A) Dispatch informations

1) Delivery time national

The delivery takes place within three days. The deadline for delivery regarding to the paying option moneyorder begins to run on the day after the placement of the payment authorisation to the involved bank institute or regarding to the cash on delivery, credit card and invoice option on the day of the contract conclusion and ends on the following third day. Is the last day of the deadline period a Sunday or a general holiday accepted at the local delivery area, then the next day takes this place. If an article is for once not immediately available and the delivery time accordingly will extend, this fact will be shown separately on the product page.

2) Delivery time international
The delivery time is approximately two to twelve days. There is no delivery on Sundays and public holidays. If an article should exceptionally be out of stock or out of availability and therefore the delivery period will be extended, there will be a separate indication about that fact on the respective product page. The deadline for the delivery with the paying option money in advance begins to run on the day after the acceptance of the payment order to the transferring Bank or after the purchase by credit card on the day after the conclusion of the contract and ends on the following second day. If the last day of the period is a sunday or a day which falls on a legal, general public holiday and which is accepted in the delivery area then the next day takes this place. If the article is exceptionally not immediately available and the delivery time exceedes therefore, this fact will be shown separately on the product page.

Orders and deliveries are only possible within the EU and to Switzerland. If you want a delivery outside the respective area, we are glad to assist you further. In case of export please inform yourself about the import conditions asking your authorities and customs.


B) Detailed information about the individual payment options

1) Cash on delivery
You pay the invoice amount on delivery to DHL, which is entitled to receive the amount of money to be paid by you. Please note that we charge a cod surcharge of 3.90 euro cash on delivery shipping. In addition, DHL charged a delivery fee in the amount of 2 euro for COD shipments on delivery.

2) Credit card
Pay conveniently by credit card. We accept the following credit cards: Visa, Mastercard and American Express. We have shown in the table that we charge a fee of 2.5% of the contract value for payment with credit card.

3) Moneyorder/bank transfer
Transfer the invoice amount with stating the reason for payment comfortably on our bank account. We announce our bank details as well as the transfer details in the course of the order processing, as well as separately by E-Mail.

4) SOFORT Überweisung
Only available in Germany. Transfer the invoice amount easy & fast with SOFORT Überweisung. We have shown in the table that we charge a fee of 1.5% of the contract value for payment with SOFORT Überweisung.

5) Cash payment with pick up
You pick up the goods during our opening hours and pay on the spot in cash. In this case no shipping costs will be calculated.

6) Invoice
Only for authorities a delivery on invoice is possible.

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Prices incl. vat excl. service & shipping costs
Special prices can be temporally limited, see products description for more details.
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